You are involved with a profound organisational change that depends as much on enthusing people and earning their cooperation as it does on delivering new structures, processes or technologies.

My skills are in change strategy, facilitation and communication: engaging people and spreading ideas in ways that make change very much easier.

My experience is in complex organisational systems: enabling the significant changes in both capabilities and mindset needed to adapt successfully in the digital world.

I study and offer consultancy services to support business change, technology reform and digital transformation.

Recently, I was involved in the reorganisation of elderly care services in Cambridgeshire. My sponsor said this...

"Mark has shown me how transformational change might be made to happen in practice within the NHS"
Debbie Morgan - Programme Director - Cambridge University Hospitals NHS Trust

This case study explains why...