I speak on business change, technology reform and digital transformation. Talks like these...
Complexity - The Clock and the Cat
A simple talk about complexity (in organisations). It has clocks, cats and lots of pictures.
This is about increasing complexity in the world - caused mainly by digital technology - and the fundamental problems it brings. I talk about the emerging science of complex systems. I use it to reveal the critical difference between Complicated situations - that yield to traditional, linear change programmes; and Complex ones - that don't. I illustrate with examples from recent history of government technical programmes and explain the counter-intuitive changes in mindset needed to make real change happen. More...
Gubbins of Government
A talk about how digital technology will change government. It starts with a simple video that explains Government as a Platform and features Steve, a bloke from a chip shop.
I show a 3-minute video that I made in 2014 - The Gubbins of Government - about digital government. The video has become well known and is used by digital government folk across the world, to introduce Government as a Platform. I explore the consequences of fundamental changes to the shape of government and use current examples to explain challenges and tensions. More...
Communications at the Digital Gunfight
This is about the futility of managing digital transformation with pdf documents, email and large oak tables.
Managing profound change is a gunfight: turning up with a plastic spoon, no matter how valiantly, will not go well. I challenge the unquestioned mental model that information lives and circulates on digital A4 pages stored in manilla folders. I talk about my experiences of promoting collaboration in the NHS and the challenges of shifting to new communication tools such as wikis, messaging apps and task managers. I also talk about a digital start up I am involved with - the collaboration tool TextThing. To be digital on the outside, we must also be digital on the inside.